Shipping & Returns
SHIPPING & RETURNS POLICY
MM Digital Designs is a print on demand company, all products are unique and produced per order. Returns or exchanges are not supported if you the “customer” ordered a wrong size, color, or simply don’t like the product. We don’t have inventory space to keep the unwanted items.
Once an order has been sent to production you can no longer edit any details or cancel it. If the shipment details were incorrect, or if you the “customer” ordered the wrong size or color, MM Digital Designs is not responsible and will not offer replacements or refunds. You the “customer” are responsible for inputting the right information.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
In case a replacement order is arranged, there is no need to send the original order back to us.
Please feel free to contact a MM Digital Designs team member via firstname.lastname@example.org with all the necessary information and photographic evidence for investigation and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.